Thrive through excellence,
Support in Partnership.
Our NEW Engagement Hub is a dedicated care team, solely committed to catering to your needs - ensuring seamless, enriched experiences every step of the way!
We know that every
journey is different,
Which is why our new Engagement Hub is all about you.
Your needs, your aspirations, and your experiences. By maturing our existing care services and investing in this newly formed team, we’re demonstrating our commitment to ensuring your experience with Caspian One - is nothing short of exceptional!
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“A personalised journey, a dedicated partner, streamlined processes and an unwavering focus on your satisfaction”
Say goodbye to the hassle of dealing with multiple points of contact
The Engagement Hub provides you with a dedicated partner who understands your needs, inside out.
No more navigating through a maze of emails and calls
Our teams new streamlined approach means your time is spent where it matters - on your work and your aspirations.
Support with timesheets, compliance & paperwork
Need support or questions answered? - Look no further. Our commitment means we will be on hand to help.
Need to discuss your challenges, queries, issues or concerns?
The care team is on hand to support you. We are providing a direct-line of contact, for whenever you require assistance.
We’re about building long-lasting, mutually beneficial partnerships
Not just handling transactions.
With the Engagement Hub, you’ve got a dedicated partner who’s a single call or message away.
Think of us as your advocates!
This new Engagement Hub is supporting contractors with:
1:1 care experience
Questions, queries, issues & concerns
Timesheets & compliance
Service & satisfaction
Greater aftercare & communications
Smoother, faster processes
Market insights & career development
Meet the team
Meet, Linda Jongman
Engagement Manager at Caspian One
View my company profile /ljongman
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I enjoy working in a fast-paced and dynamic environment, where I can apply my skills and knowledge to help our partners achieve their personal and professional objectives. I also love working with a supportive team of colleagues who are always ready to help and collaborate.
I'm passionate about business support because I believe it is the backbone of any successful organization. I'm always looking for ways to improve our processes and systems, and deliver high-quality service to our partners.
Meet, Max Chalkley
Engagement Manager at Caspian One
View my company profile /mchalkley
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Delivering high-quality solutions that meet your goals, and ensuring satisfaction and support through your employment journey with Caspian One.
I’ve joined with a wealth of experience in managing and developing business relationships across multiple industries. I love learning new skills, exploring opportunities to grow and getting to know people!
Questions?
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FACTS & FAQs
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Having a central point of contact throughout your journey with Caspian One is a must, and we understand that.
We support you from the start - from being onboarded and payment queries, to keeping you informed of any changes and updates.
We are here to ensure that your questions get answered, instead of being passed around. You contact us, and we’ll take ownership… coming back to you with an answer.
Communication is key to our delivery. We encourage feedback, we are always looking to improve.
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• Empathy
• Integrity
• Collaboration
• Accountability
• Feedback
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Our Team values are aligned with our company values:
• We are a Team
• We are Professionals
• We are Specialists
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The key point here is the communication with you and from you. You’re not being passed around; we will take responsibility and we are accountable.
Whilst your consultant will still keep in contact with you regarding your project/role, and other opportunities we will deal with all other aspects.
We encourage feedback, good or constructive, we want to keep doing what is good and improve on other areas.
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The Engagement Hub can be contacted at any time, and will typically respond within one working day.
Common reasons to contact the Hub include questions surrounding your career, highlighting any concerns or challenges, sharing feedback or discussing opportunities.
You can reach the team by emailing engagementhub@caspianone.com or call Linda and Max on +44 1202 979 715
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Simplicity, honesty and support.