Managed Service Agreement
“Streamlined, Scalable & Cost-Effective Technology Partnerships”
For businesses navigating complex technology challenges, the ability to access skilled expertise quickly, scale resources efficiently, and maintain cost control is critical. A Managed Service Agreement (MSA) with Caspian One provides a structured, strategic approach to workforce and project delivery - removing procurement bottlenecks, ensuring compliance, and allowing organisations to focus on outcomes, not administration.
By partnering under an MSA, our clients benefit from pre-agreed commercial terms, faster engagement, and a risk-managed, scalable model that adapts to changing priorities.
Why Choose an MSA with Caspian One?
Streamlined Procurement & Engagement
A pre-negotiated MSA eliminates contract delays, admin burdens, and repetitive approvals, allowing rapid deployment of expertise
Cost Savings & Predictable Pricing
Pre-agreed rate cards, volume-based discounts, and transparent billing help reduce costs and ensure budget certainty
Quality & Compliance at Scale
Standardised service levels, governance frameworks, and regulatory alignment ensure consistent delivery across all engagements
Flexibility to Scale Resources & Services
Quickly scale up or down without renegotiating contracts, adapting to market demands, project phases, and skillset requirements
Risk Mitigation & Operational Security
Clearly defined liability, indemnification, and compliance standards reduce legal and operational risks, protecting continuity
How an MSA Works:
The Caspian One Approach
Partnering under a Managed Service Agreement (MSA) ensures that every engagement operates within a structured, efficient, and accountable framework, enabling businesses to access expertise and scale operations seamlessly.
An MSA eliminates the inefficiencies of repeated procurement cycles, providing a pre-defined commercial structure that streamlines the engagement process—allowing businesses to focus on delivery rather than administration.
By establishing clear service levels, governance protocols, and operational flexibility, an MSA provides a robust foundation for technology-led initiatives, whether it’s ongoing resource augmentation, niche skills acquisition, or fully managed project delivery.
This proactive partnership model ensures that as your business evolves, our support adapts in real time - offering the agility needed to navigate complex challenges with confidence.
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We collaborate to define commercial terms, service levels, and engagement models
Rate cards, volume discounts, and SLAs are established for seamless ongoing engagement
Compliance, governance, and regulatory considerations are pre-agreed to reduce risk
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With an MSA in place, businesses can request and deploy skilled resources immediately, without delays
Whether augmenting teams, securing niche expertise, or launching full-scale projects, we provide rapid, high-quality solutions
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Clients can scale resources, add new services, or adapt requirements - without contract renegotiation
We continuously align our support to match business priorities and operational needs
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Regular performance reviews, transparent reporting, and KPI tracking ensure accountability and ongoing optimisation
We embed knowledge transfer and IP retention into the process, minimising reliance on external expertise over time
MSA Benefits Across Our Services:
By partnering under a Managed Service Agreement (MSA), businesses gain seamless access to skilled resources, predictable costs, and operational agility - ensuring faster deployment, reduced risk, and greater efficiency. Whether augmenting teams, acquiring niche expertise, or delivering fully managed projects, our MSA framework removes procurement delays, standardises quality, and enables scalable, outcome-driven success.
Resource Augmentation
Deploy SMEs at speed, with no procurement bottlenecks.
Scale teams flexibly to meet project and operational demands
Predictable costs & streamlined onboarding ensure smooth integration
Caspian One’s professional services wrapper enhances delivery confidence
Specialist Skills Acquisition
Access niche, high-impact expertise with reduced time-to-hire.
Pre-approved commercial terms accelerate strategic skills acquisition
Quality, compliance & candidate fit are standardised across engagements
No renegotiation delays - ensuring business continuity
Managed Outcomes
Deliver technology projects with defined outcomes & risk-sharing.
Milestone-based project execution ensures controlled, transparent delivery
Flexible capacity scaling to align with evolving project demands
Clear governance & risk management ensure accountability
Is an MSA Right for Your Business?
An MSA with Caspian One is ideal for organisations that:
Require ongoing access to specialist expertise across multiple projects or teams
Need speed, flexibility & efficiency in workforce deployment or project execution
Want to reduce procurement friction, control costs, and mitigate operational risks
Are looking for a strategic, long-term technology services partner
Let’s discuss how an MSA can benefit you!
