Modernising Critical Infrastructure to Safeguard Global Broadcast Services
We're safeguarding global communication networks by modernising critical infrastructure, ensuring uninterrupted service and futureproofing for major broadcasters. Continue reading ↓
Did You Know?
Caspian One successfully diagnosed and modernised failing broadcast infrastructure for a leading content provider - ensuring uninterrupted service for major broadcasters while optimising their monitoring and control systems for long-term efficiency.
This story represents Caspian One’s ability to rapidly diagnose, modernise, and futureproof critical broadcast infrastructure, ensuring uninterrupted service for tier-one broadcasters. By deploying subject matter experts and executing a structured, milestone-driven approach, we enhanced service reliability, optimised monitoring and control systems, and improved operational efficiency.
Our expertise in infrastructure modernisation, network transmission, and automation positioned the client as a leading provider of resilient, high-performance broadcast services, safeguarding their reputation and supporting long-term growth in a competitive industry.
The Challenge
This leading global content provider faced a crisis - their existing infrastructure was deteriorating, creating risks for their customers, including a major tier-one broadcaster that relied heavily on their platform.
Failing playout servers and network transmission systems were causing service instability
Underutilised monitoring and control architecture meant that critical issues were not being flagged early enough, leading to delays in response times
No structured hierarchy within their monitoring systems, reducing visibility and making it harder to pinpoint and resolve faults
Limited internal resources meant they lacked the expertise to conduct a full technical review and execute the required upgrades at speed
Without intervention, these issues threatened to compromise service reliability, damage client relationships, and hinder future expansion in a competitive broadcast technology landscape.
Our Approach
Caspian One deployed a subject matter expert (SME) to conduct a technical review and assessment of the failing infrastructure. This involved:
An onsite study of playout servers and network transmission systems to identify hardware and software weaknesses
Interviews with key staff members to gather operational insights and pain points in the existing system
A detailed analysis of the monitoring and control architecture, highlighting areas of inefficiency and underutilisation
The findings from this review were used to develop an outcome-based Statement of Work (SoW), ensuring a structured, milestone-driven approach to the modernisation process. Caspian One then provided a team of SME Partner resources, fully managed and coordinated by our Project Hub, to execute the required improvements.
Key deliverables included restructuring the monitoring and control architecture by introducing new hierarchical layers to improve fault detection and response times, optimising playout server performance to enhance operational efficiency and service continuity, and implementing automation and enhanced oversight to ensure long-term reliability.
The Outcome
Caspian One successfully delivered all planned modernisation milestones, ensuring the client’s infrastructure was stabilised, optimised, and futureproofed.
Service reliability was restored, preventing potential broadcast failures for their tier-one clients
Operational efficiency improved, reducing Mean Time to Repair (MTTR) and enabling faster issue resolution
The client was positioned as a leading provider of future-ready broadcast services, supporting their long-term strategic goals
Following this success, Caspian One was engaged for an additional six-month delivery phase, with a team of seven SME resources executing further infrastructure and monitoring system enhancements across four new projects.
What This Meant for the Client:
This transformation enabled the content connectivity provider to protect their reputation by ensuring uninterrupted services for key broadcasters, while also enhancing long-term operational efficiency through a smarter, more structured monitoring system.
Additionally, by modernising their infrastructure, they were able to futureproof their business, maintaining a competitive edge in the rapidly evolving broadcast industry.
By working in close partnership, Caspian One went beyond simply fixing the issue—we delivered the strategy, expertise, and execution needed to drive lasting success and operational resilience.
Key Details & Expertise
Keywords: Infrastructure Modernisation, Dataminer, Technical Review, Monitoring and Control Architecture, Playout Servers, Network Transmission, Broadcast Connectivity, Service Reliability, SME Resources, Project Hub Coordination
Primary Areas of Expertise: Infrastructure
Secondary Areas of Expertise: Infrastructure Modernisation, Monitoring and Control Architecture, Network Solutions, Project Engineering
Resource Roles Deployed: Infrastructure Engineer / System Administrator, Broadcast Engineer, Solution Architect (Broadcast)
Looking for Similar Expertise?
If your organisation is facing infrastructure challenges, struggling with outdated monitoring systems, or in need of broadcast service modernisation, Caspian One has the expertise to deliver strategic, high-impact solutions. Let’s talk about how we can help futureproof your operations.
