Building a Global Network: Overcoming Challenges to Expand Broadcast Operations in Europe
Caspian One plays a vital role in helping telecommunications leaders expand their global footprint, ensuring seamless operations, strategic cost savings, and the successful delivery of mission-critical infrastructure. Continue reading ↓
Did You Know?
A major Australian telecom company expanded into Europe by establishing a London operations centre - despite pandemic-related challenges and global supply chain disruptions. Caspian One ensured the project stayed on track, saving the company over £1 million by avoiding third-party integrators.
This story highlights Caspian One’s ability to navigate complex international expansion projects, ensuring seamless telecom infrastructure deployment despite unforeseen global challenges. By leveraging local expertise and adaptive problem-solving, we enabled a major Australian telecom provider to establish a London operations centre, overcoming logistical barriers, supply chain disruptions, and pandemic-related restrictions.
Our strategic approach not only kept the project on track but also delivered significant cost savings, reinforcing the company’s competitive position in the European market and supporting its long-term global growth ambitions.
The Challenge
A leading telecom provider, known for its high-performance fibre connectivity services across the APAC region, had been steadily growing its global reach, expanding into the Middle East and North America. As they turned their attention to Europe, a lack of local broadcast operations facilities created a barrier to entry. Potential customers hesitated to engage due to time zone differences and operational concerns, allowing competitors to secure major contracts.
The company acquired a Nordic media brand, further solidifying the need for a London-based operations centre to support European customers and drive regional growth. Caspian One was brought in to scope the design, assess costs, and create a strategic roadmap for the expansion.
However, just as the project was approved, the world came to a halt. COVID-19 lockdowns in Australia prevented key personnel from travelling, stalling the initiative before it could begin. With no team on the ground and supply chain disruptions threatening critical timelines, the expansion was at risk.
Our Approach
Recognising the urgency of the situation, Caspian One took ownership of the build locally, ensuring the project remained on track. Telecommunications resources were granted key worker status in the UK, allowing work to continue despite restrictions. This decision proved cost-effective, as it eliminated the need for a third-party systems integrator, reducing project expenses by over £1 million.
Beyond logistical challenges, global supply chain shortages posed another major threat. The operations centre relied on Cisco network equipment, but a global silicon chip shortage severely impacted production. Rather than allow delays to derail progress, Caspian One made calculated adjustments to the scope of work and resource allocation, ensuring the project moved forward without disruption.
The Outcome
Despite unprecedented obstacles, the London operations centre was successfully completed on time and within budget. By adapting quickly and leveraging local expertise, Caspian One ensured:
A fully operational broadcast hub in Europe, strengthening the client’s international presence
Cost savings exceeding £1 million, avoiding unnecessary third-party costs
A seamless transition despite global supply chain constraints, ensuring uninterrupted progress
What This Meant for the Client:
This project wasn’t just about building an operations centre - it was about creating a stronger, more resilient global network.
With a fully functional London base, the telecom company could now compete for high-value contracts, support existing European clients, and expand its services across the region.
Caspian One’s ability to adapt in the face of disruption not only ensured project success but also cemented a lasting partnership. Since completion, we have continued to provide specialist expertise to further optimise the centre’s operations, reinforcing our commitment to long-term success.
Key Details & Expertise
Keywords: Network Operations Center (NOC), Cisco, Supply Chain Challenges, Silicon Chip Shortage, UK Key Worker Status, Pandemic Adaptation, Cost Savings (£1 Million), London Operations Center, Systems Integration, Broadcast Expansion
Primary Areas of Expertise: Infrastructure
Secondary Areas: Network Solutions, Infrastructure Modernisation, Vendor Integration, Project Engineering, Data Migration
Resource Roles: Infrastructure Engineer, Network Engineer, Project Manager, Solution Architect (Broadcast)
Looking for Similar Expertise?
Expanding internationally comes with logistical and operational hurdles. Caspian One helps telecom leaders navigate complexity, ensuring seamless execution and cost-effective results. Let’s discuss how we can support your next expansion.
